Job description

Join the best-rated taxi service in Torbay! Price First Taxis Ltd! (01803 322 322)

We pride ourselves on honesty, reliability and like to offer a personal touch to our taxi service!

We are looking for a polite, confident, and customer focused person to join the team, experience in the following areas will benefit: telesales, administration, or reception roles. We are currently looking for a part-time member to join the team.

The hours available range from 8-20 per week, with the potential for more (covering annual leave, busy times such as summer holidays/bank holidays).

As we are open 24/7 candidates are preferred to be flexible with their availability, overnights are not essential but would be a bonus.

You will be required to be available for weekends (Sunday is a must) a minimum of at least one-weekend shift a week.

Paid training will start swiftly, and we will be looking to integrate the right candidate as soon as possible.

You would initially train and start off in a telephonist role, this entails: To answer incoming calls, deal with customers face to face, entering the all bookings into the computer system and to assist with the co-ordination of drivers, you will also be dealing with general inquiries from customers in the office, by phone and email. Other office tasks include handling confidential paperwork, handling driver documents, organising cover for busy periods, etc

This is can be a fast-paced role, being able to think on your feet and handle call after call is a standard part of the job role.

After fully trained as a telephonist, you will then take up control training which also comes with a higher rate of pay. This would require you to analyse the jobs that are pre-booked, and allocate them to correct drivers while planning what they can do next. Planning, planning, planning, this is why we are the best rated in the bay because we ensure we can honor our bookings that customers have pre-booked. So if you like your problem solving and organising then this is the role for you.

Good knowledge of the area would be an advantage but isn’t essential. The applicant would need to be computer literate with a reasonable spelling ability.

Company Accolades:

Best rated taxi company in the bay on Google Reviews
Best rated taxi app in the bay on Google Play Store
Best rated taxi app in the bay on Apple App Store
Most Trusted Taxi Company in Devon – SME Award!

Starting Wage: Telephonist £9.90 // Controller £10.50

Job Types: Part-time, Permanent

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